help & information
having problems? let us see if we can help out.
Media Player Issues
If you're having problems loading demos, you may want to upgrade to the latest version of Adobe Flash. You can download it for free here.

Client Downloads Issues
Having trouble finding your file or folder in our Client Downloads section, or is your username or password not working? Visit our contact page to let us know.

General Website Issues
The Digital Base Productions website does not support Internet Explorer 6, so if you're browsing the internet with this browser, you may encounter problems with ours and many other websites. IE6 is an outdated browser that does not conform to modern compliancy standards, so it is our decision to no longer support it with our website. If you have IE6, it is highly recommended that you install Firefox, a fast, free and modern web browser. Or you may want to upgrade to IE8 by clicking here. Many other companies and web entities have stopped supporting IE6, so your web browsing experience might improve once you've upgraded to one of these browsers.

If you're still having problems, please visit our contact page and let us know the specifics of your issue.